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FAQs

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What is a group?

You can organize people in your account into groups based on their travel or access needs. For example, executives might be in one group and sales teams in another. The name of a group will only be seen by administrators, not the people in a group.

A person can only be in one group, but multiple programs can apply to each group. You can change the group someone is in at any time.

Please note, if you need a way to organize people for reporting, it’s best practice to use the Employee ID field and not a group for this purpose.

Learn how to create a group.