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A person I invited to my Uber for Business account is having trouble linking

If you are invited to your Uber for Business account you are having trouble linking your personal Uber account to your organization’s Uber for Business account, try the following:

  1. Resend the invite. The email address may have expired, or the email may have accidentally been deleted.
  2. Make sure they’re logging in with their existing Uber account staff, or that they create a new Uber account. The user needs to have established a Uber account before they can link to Uber for Business account.
  3. Check that the person has not tried to link their account through a forwarded email. When you invite someone to your organization’s Uber for Business account, only they can use the unique link in the email they receive from Uber.

If you are still experiencing issues, please contact business-support@uber.com .