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Courtesy Ride Programs

What is a flexible booking with Uber Central?

Flexible booking allows the rider to trigger the ride when they are ready. When you order a Flexible ride for someone, the rider receives an SMS text message that prompts them to request a ride.

To request the ride, they click the link in the SMS text message and tap the Ready to Ride button.

When you create a flexible booking for someone, the request is active for the entire day the ride is scheduled for–meaning the rider has until 11:59 pm to request to ride the SMS text message link expires.