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FAQ

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How does Uber Health work?

Uber Health is a HIPAA-compliant service that lets healthcare organizations centrally request, manage, and pay for rides for their patients, caregivers and staff—when and where they need them.

To activate your Uber Health account, you need to either:

  • Create an Uber Health account at uberhealth.com/enroll
  • Get invited to join an existing Uber for Business account that has Uber Health enabled

When you’re invited to an Uber for Business account, you’ll receive a verification email. Create a new Uber account with your work email or sign in to your existing rider account and verify your identity. (Your personal ride information won’t be shared with your organization or company—this is just for authentication purposes.)

Once you sign in, you’ll be able to start requesting rides.