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Tipping on guest rides

When you arrange a ride for someone, they’re unable to charge a tip to the payment method on your organization’s account. If they want to tip a driver, they can do so using cash.

To tip a driver on the rider’s behalf:

  1. Go to Past rides or Completed beneath Today’s trips
  2. Select the ride card for the completed trip you want to tip
  3. Click Set tip
  4. Select a suggested tip amount or enter a custom amount