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FAQ

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How to contact support

This article applies to Uber Central and Uber Health.

To contact support for a trip issue or on a guest’s behalf:

  1. Open the Uber Central or Uber Health dashboard
  2. Go to Past rides or Completed beneath Today’s rides
  3. Expand the ride card on the trip you need support for
  4. Click Request support. The Request support button is only available on trips under Past rides and Completed.

This will open a new window allowing you to email support.

If nothing happens when you click Request support, you may need to change your email client settings or your internet browser’s site settings to allow “mailto” links to open in your email client.

If you need help, contact your IT team or email provider.

For other account issues, contact: