Go to content

FAQ

Find what you need to get moving.

My Admin gave me access to Uber Central. How do I request a ride for someone?

To order a ride with Uber Central as a coordinator:

  1. Log into your account through central.uber.com
  2. Choose the pickup option in the menu on the left for your rider –
    1. Now: Your rider is picked up immediately
    2. Future: Set up a time in the future for your rider to be picked up
    3. Flexible: Send your rider a text link that lets them order a ride when they’re ready (the link expires 12 hours from the send time)
  3. Fill out the rider information, pickup and dropoff locations, and vehicle class
  4. Click the button at the bottom of the menu on the left to request or schedule a ride OR save your ride request as a draft.

Important: You must add the rider’s mobile phone number because they will receive an SMS text message with trip details.