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FAQ

Find what you need to get moving.

When can I expect to see my monthly statements?

Regardless of whether you pay per trip or monthly, you will receive your monthly statements (in both PDF and CSV format) on the 1st of the month.

These statements will summarize the spend incurred in the previous month, but will not include any information about payments made throughout the month.

If you pay monthly, you will have seven days to review the statements. The default credit card on file will be charged on the 8th of the month.

If you pay per trip, you will be charged for the service and technology fee on the 1st of the month. Each trip is charged when it is completed.