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FAQs

Find what you need to get moving.

Why did I get charged a fee?

You may see 2 kinds of charges on your credit card:

Authorization hold

Uber issues a $200 authorization hold (the amount may vary per country) when you first add a payment method to your business profile. This amount is never charged to your account, but may show as pending in your bank statement.

Service fee

Uber charges a technology and platform service fee (10% of each ride taken on your company’s account) that provides users access to features like: